A number of regretful Melbourne newlyweds have warned others to ‘do their homework’ before hiring a wedding photographer, after dealing with a photography business which failed to deliver packages and has now filed for bankruptcy.
Tess Lewis, a bride whose wedding was in February, said she only received a single photo from the day. Promises to deliver the $1200 package, consisting of prints and albums, have failed. A ‘random photographer’ came to capture the wedding, rather than Bokeh Photography owner, Laura Hoskin.
Another bride had the same experience, and was handed bizarre photos of a paddock, a house number, and other amateur random shots not in keeping with professional wedding photography.
Other brides-to-be, who have paid deposits ahead of their special day, sought refunds prior to the bankruptcy, after it surfaced Bokeh Photography has a tendency not to meet clients’ expectations.
Hoskin, who was approached by a Seven camera crew at her home, said she was a ‘small business and it has gone wrong’, but added that ‘everybody is going to receive their photos’.
Wedding photographers failing to meet a client expectations, and in some instances leaving them without photos, has become more frequent in the industry.
This is partly due to accessibility and simplicity of camera gear and the ease of online marketing, which has allowed amateurs, or even qualified photographers who simply don’t know how to operate a business, to compete with more business-like studios.
Bokeh Photography Melbourne offered ‘affordable’ photo packages from $800, less than the average cost of a wedding photographer, ranging up to just $1800.
Hoskin marketed the business on Facebook, and successfully built up a following of 7400.
It did not have a website. A Facebook description says it opened in 2010, but posts suggest it began operating in August 2016. However, an ABN was only registered last month, Daily Mail reports.
Hoskin was also not an AIPP member.
According to newlywed Tess Lewis there are about 15 to 20 angry clients who have exchanged their bad experience with each other.